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Frequently Asked Questions

Why will you not tell me how I was cheating?

If your account has been suspended or terminated for using hacks, cheats, or exploits, we will only provide you with a broad reason for the Terms of Use violation and account action. We are not required to provide evidence and we will not furnish you with exactly how you have violated the Terms of Use or the methodology employed to detect those infractions.
This helps safeguard the integrity of our investigative process. Rest assured that vigorous effort is applied to account actions as we try to provide free, quality games in a safe and enjoyable gaming environment.

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